Americans Will Soon Be Able to Renew Passports Online

Americans Will Soon Be Able to Renew Passports Online

The process of renewing a U.S. passport is frustratingly complicated—there’s currently an eight- to 11-week processing time, and you have to pull together tons of forms and possibly snag an in-person appointment to make it happen. But on Monday, President Joe Biden announced the introduction of online passport renewals.

As part of Biden’s executive order on transforming federal customer experience and service delivery to rebuild trust in government, the Secretary of State will be tasked with creating a new online renewal system “that does not require any physical documents to be mailed.”

“Finally, another onerous process has been propelled into the 21st century,” says NerdWallet’s Sara Rathner. “It’s a burden to take time out of your work day. Many people don’t have printers at home. It’s scary to mail in your passport, marriage certificate, and other documents and hope you’ll get them back. This is a serious win for both travelers and the travel industry.”

Indeed, the antiquated system has been a source of anxiety for so many Americans, as it requires filling out a renewal application called DS-82, providing a passport-sized photo, and calculating fees, plus tossing the current passport in the mail. On top of that, not everyone qualifies for mail renewal, as the passport holder must be 16 years old or older when they got the original passport. The original passport must also have been issued within the last 15 years with their current name (or proof of name change), and the passport itself must be completely undamaged, other than from normal use.

That tedious process got exponentially more difficult during the pandemic. “Since COVID, U.S. passport agencies work on reduced capacities and that resulted in an enormous backlog, causing applications to take as long as four months to be processed last summer,” says Lynn Minnaert of New York University’s Jonathan M. Tisch Center of Hospitality. She adds that she even heard of people camping overnight to get spots for in-personal renewals.

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